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INConcertcare, Inc.

INConcertcare, Inc.

Description

Founded in 1997, INConcertCare, Inc. (INCC) provides HIT services and support to member health centers in Iowa.

Our 5 areas of focus include:

  • Analytics & Reporting Services
  • Electronic Health Record Services
  • IT, Privacy & Security Support Services
  • Strategy & Management
  • Training & Technical Assistance

In 2023, INCC established a partnership with OCHIN to provide the  Epic suite of products for eleven Iowa health centers.  Two member centers continue to partner with AthenaHealth for AthenaOne, and Henry Schein for Dentrix.

INCC provides Arcadia as our network analytics platform to support VBC and quality reporting.

INCC is co-located with our sister companies, the Iowa Primary Care Association (Iowa PCA) and IowaHealth+, a clinically integrated network.

Year Founded:

1997

# of Member Centers:

13

Stand-alone or PCA:

Stand-alone

PHC Locations:

IA

Visit Website

Primary Contact

Aaron Todd
CEO
Send an email
Office: 515-244-9610

Secondary Contact

Kyle Pedersen
Director of Customer Success
Send an email
Office: 515-333-5027

Electronic Health Record Systems

EHR Contact

Add New EHR

Leslie Schneider
Send an email
Office: 515-303-8814

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • General Support
  • Custom Report Development
  • Data Integration
  • Data Interface Development
  • Data Interface Implementation
  • End User Training
  • Helpdesk / Troubleshooting Support
  • Onboarding Training
  • Super User Training
  • System Implementation
  • System Optimization
  • Template Development
  • Template Implementation
  • Upgrade Technical Assistance
  • Vendor Contract Assistance
  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • General Support
  • Custom Report Development
  • Vendor Contract Assistance
  • None offered at this time

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • None offered at this time

Population Health Management Systems

PHM Contact

Add New PHM

Tory Shrock
Send an email
Office: 515-349-1926

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following PHM-related services:

  • General Support
  • Analytics and Dashboarding
  • Custom Report Development
  • Custom Report Implementation
  • Data Mapping Technical Assistance
  • End User Training
  • Onboarding Training
  • Super User Training
  • System Optimization
  • Upgrade Technical Assistance
  • None offered at this time
External Support

Support offered to other HCCNs for the following PHM-related services:

  • None offered at this time

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following PHM-related services:

  • None offered at this time
External Support

Support offered to other HCCNs for the following PHM-related services:

  • None offered at this time

Electronic Dental Record Systems

EDR Contact

Add New EDR

Addie Trueblood
Send an email
Office: 515-349-1906

Dentrix Enterprise

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following EDR-related services:

  • None offered at this time
External Support

Support offered to other HCCNs for the following EDR-related services:

  • None offered at this time

Electronic Behavioral Health Record Systems

EBHR Contact

Add New EBHR

Tiffany Conroy
Send an email
Office: 515-248-1482

EpicCare

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following EBHR-related services:

  • General Support
  • None offered at this time
External Support

Support offered to other HCCNs for the following EBHR-related services:

  • None offered at this time

IT Services

IT Contact

Add New IT Service

Kari Pape Rosentrater
Send an email
Office: 515-333-5040

To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).

PHC Support

Support offered to member clinics for IT-related services

  • Other Central IT Support
External Support

Support offered to other HCCNs for IT-related services

None offered at this time

Other Support Services

Contact

Add Other Support Services

Allison Moses
Send an email
Office: 515-333-5032

To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).

PHC Support

Support offered to member clinics for the following services:

None offered at this time

External Support

Support offered to other HCCNs for the following services:

None offered at this time

Virtual Healthcare

VH Contact

Add New VH

Kyle Pedersen
Send an email
Office: 515-333-5027

Reimbursement

The majority of our health centers are currently reimbursed for:
  • Virtual visits via video technology
  • Virtual visits via phone

None offered at this time

Practice Transformation and Quality Improvement Services

Contact

Add PTQI

Rachel Ashman
Send an email
Office: 515-333-5008
Moderate Experience

We have moderate experience in training, technical assistance, support and/or resources for these services:

None offered at this time

Advanced Experience

We have advanced experience in training, technical assistance, support and/or resources for these services:

None offered at this time

The HCCN Resource Guide is brought to you by the National Association of Community Health Centers (NACHC).

Click here for a comprehensive listing of HRSA-funded HCCNS.

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NACHC
7501 Wisconsin Ave, Suite 1100W
Bethesda, MD 20814
Phone: 301-347-0400
nachc.org

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.