INConcertcare, Inc.
Description
Founded in 1997, INConcertCare, Inc. (INCC) provides HIT services and support to member health centers in Iowa.
Our 5 areas of focus include:
- Analytics & Reporting Services
- Electronic Health Record Services
- IT, Privacy & Security Support Services
- Strategy & Management
- Training & Technical Assistance
In 2023, INCC established a partnership with OCHIN to provide the Epic suite of products for eleven Iowa health centers. Two member centers continue to partner with AthenaHealth for AthenaOne, and Henry Schein for Dentrix.
INCC provides Arcadia as our network analytics platform to support VBC and quality reporting.
INCC is co-located with our sister companies, the Iowa Primary Care Association (Iowa PCA) and IowaHealth+, a clinically integrated network.
Year Founded:
# of Member Centers:
Stand-alone or PCA:
PHC Locations:
Primary Contact
Aaron Todd
CEO
Send an email
Office: 515-244-9610
Secondary Contact
Kyle Pedersen
Director of Customer Success
Send an email
Office: 515-333-5027
Electronic Health Record Systems
EHR Contact
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following EHR-related services:
- General Support
- Custom Report Development
- Data Integration
- Data Interface Development
- Data Interface Implementation
- End User Training
- Helpdesk / Troubleshooting Support
- Onboarding Training
- Super User Training
- System Implementation
- System Optimization
- Template Development
- Template Implementation
- Upgrade Technical Assistance
- Vendor Contract Assistance
- None offered at this time
External Support
Support offered to other HCCNs for the following EHR-related services:
- General Support
- Custom Report Development
- Vendor Contract Assistance
- None offered at this time
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following EHR-related services:
- None offered at this time
External Support
Support offered to other HCCNs for the following EHR-related services:
- None offered at this time
Population Health Management Systems
PHM Contact
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following PHM-related services:
- General Support
- Analytics and Dashboarding
- Custom Report Development
- Custom Report Implementation
- Data Mapping Technical Assistance
- End User Training
- Onboarding Training
- Super User Training
- System Optimization
- Upgrade Technical Assistance
- None offered at this time
External Support
Support offered to other HCCNs for the following PHM-related services:
- None offered at this time
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following PHM-related services:
- None offered at this time
External Support
Support offered to other HCCNs for the following PHM-related services:
- None offered at this time
Electronic Dental Record Systems
EDR Contact
Dentrix Enterprise
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following EDR-related services:
- None offered at this time
External Support
Support offered to other HCCNs for the following EDR-related services:
- None offered at this time
Electronic Behavioral Health Record Systems
EBHR Contact
EpicCare
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following EBHR-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following EBHR-related services:
- None offered at this time
IT Services
IT Contact
To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).
PHC Support
Support offered to member clinics for IT-related services
-
Other Central IT Support
External Support
Support offered to other HCCNs for IT-related services
None offered at this time
Other Support Services
Contact
To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).
PHC Support
Support offered to member clinics for the following services:
None offered at this time
External Support
Support offered to other HCCNs for the following services:
None offered at this time
Virtual Healthcare
VH Contact
Reimbursement
- Virtual visits via video technology
- Virtual visits via phone
None offered at this time
Practice Transformation and Quality Improvement Services
Contact
Moderate Experience
We have moderate experience in training, technical assistance, support and/or resources for these services:
None offered at this time
Advanced Experience
We have advanced experience in training, technical assistance, support and/or resources for these services:
None offered at this time
The HCCN Resource Guide is brought to you by the National Association of Community Health Centers (NACHC).
Click here for a comprehensive listing of HRSA-funded HCCNS.
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.