HealthEfficient
Description
HealthEfficient is a membership organization whose mission is to support community health centers and other “safety net” providers in improving performance across their organization, including clinical quality, revenue cycle management, and health information technology.
At HealthEfficient, our work is built on three foundational elements: 1) Data analytics to give insight into the health center; 2) Consulting and facilitation support to help improve performance; 3) Collaboration with our 36+ member health centers around the country to learn and share with peers.
Year Founded:
# of Member Centers:
Stand-alone or PCA:
PHC Locations:
Primary Contact
Alan Mitchell
Executive Director
Send an email
Office: 551-235-3090
Cell: 551-235-3090
Secondary Contact
Michelle Tropper
Director, Clinical Programs and HCCN Project Director
Send an email
Office: 845-341-3974
Cell: 845-341-3974
Electronic Health Record Systems
EHR Contact
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following EHR-related services:
- System Implementation
- Vendor Contract Assistance
- None offered at this time
External Support
Support offered to other HCCNs for the following EHR-related services:
- None offered at this time
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following EHR-related services:
- General Support
- Vendor Contract Assistance
- None offered at this time
External Support
Support offered to other HCCNs for the following EHR-related services:
- General Support
- Vendor Contract Assistance
- None offered at this time
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following EHR-related services:
- General Support
- Custom Report Development
- Data Integration
- Data Interface Development
- End User Training
- Helpdesk / Troubleshooting Support
- Hosting Services
- Onboarding Training
- Super User Training
- System Implementation
- System Optimization
- Template Development
- Template Implementation
- Upgrade Technical Assistance
- None offered at this time
External Support
Support offered to other HCCNs for the following EHR-related services:
- General Support
- Custom Report Development
- Data Integration
- Hosting Services
- Super User Training
- System Implementation
- System Optimization
- Template Development
- Template Implementation
- Upgrade Technical Assistance
- None offered at this time
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following EHR-related services:
- System Implementation
- Vendor Contract Assistance
- None offered at this time
External Support
Support offered to other HCCNs for the following EHR-related services:
- None offered at this time
Population Health Management Systems
PHM Contact
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following PHM-related services:
- General Support
- Data Mapping Technical Assistance
- None offered at this time
External Support
Support offered to other HCCNs for the following PHM-related services:
- General Support
- Analytics and Dashboarding
- Custom Report Development
- Custom Report Implementation
- Data Mapping Technical Assistance
- None offered at this time
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following PHM-related services:
- General Support
- Analytics and Dashboarding
- Custom Report Development
- Custom Report Implementation
- Data Mapping Technical Assistance
- End User Training
- Onboarding Training
- Super User Training
- Upgrade Technical Assistance
- None offered at this time
External Support
Support offered to other HCCNs for the following PHM-related services:
- General Support
- Analytics and Dashboarding
- Custom Report Development
- Custom Report Implementation
- None offered at this time
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following PHM-related services:
- General Support
- Data Mapping Technical Assistance
- End User Training
- Onboarding Training
- Super User Training
- System Optimization
- None offered at this time
External Support
Support offered to other HCCNs for the following PHM-related services:
- General Support
- Data Mapping Technical Assistance
- End User Training
- Super User Training
- System Optimization
- None offered at this time
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following PHM-related services:
- General Support
- Data Mapping Technical Assistance
- None offered at this time
External Support
Support offered to other HCCNs for the following PHM-related services:
- General Support
- Data Mapping Technical Assistance
- None offered at this time
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following PHM-related services:
- General Support
- Analytics and Dashboarding
- Custom Report Development
- Custom Report Implementation
- Data Mapping Technical Assistance
- End User Training
- Onboarding Training
- Super User Training
- System Optimization
- Upgrade Technical Assistance
- None offered at this time
External Support
Support offered to other HCCNs for the following PHM-related services:
- General Support
- Analytics and Dashboarding
- Custom Report Development
- Custom Report Implementation
- Data Mapping Technical Assistance
- End User Training
- Super User Training
- System Optimization
- Upgrade Technical Assistance
- None offered at this time
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following PHM-related services:
- General Support
- Analytics and Dashboarding
- Custom Report Development
- Custom Report Implementation
- Data Mapping Technical Assistance
- End User Training
- Onboarding Training
- Super User Training
- None offered at this time
External Support
Support offered to other HCCNs for the following PHM-related services:
- General Support
- Analytics and Dashboarding
- Custom Report Development
- Custom Report Implementation
- Data Mapping Technical Assistance
- End User Training
- Super User Training
- None offered at this time
Electronic Dental Record Systems
EDR Contact
Dentrix Ascend
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following EDR-related services:
- None offered at this time
External Support
Support offered to other HCCNs for the following EDR-related services:
- None offered at this time
Open Dental
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following EDR-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following EDR-related services:
- General Support
- None offered at this time
Other - eClinicalWorks Dental Module
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following EDR-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following EDR-related services:
- General Support
- None offered at this time
eClinicalWorks
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following EDR-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following EDR-related services:
- General Support
- None offered at this time
Electronic Behavioral Health Record Systems
EBHR Contact
Other - eClinicalWorks Behavioral Health Module
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following EBHR-related services:
- None offered at this time
External Support
Support offered to other HCCNs for the following EBHR-related services:
- None offered at this time
eClinicalWorks CCMR/BH Module
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following EBHR-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following EBHR-related services:
- General Support
- None offered at this time
IT Services
IT Contact
To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).
PHC Support
Support offered to member clinics for IT-related services
-
Centralized Data Aggregation Analytics
-
Central Application Hosting
-
Backup Disaster Recovery
-
Virtual CIO
External Support
Support offered to other HCCNs for IT-related services
-
Central Application Hosting
-
Backup Disaster Recovery
-
Virtual CIO
Other Support Services
Contact
To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).
PHC Support
Support offered to member clinics for the following services:
-
HIE Assistance
-
ACO Contracting or Contracting Assistance
-
Consulting on Billing
External Support
Support offered to other HCCNs for the following services:
-
Consulting on Billing
Virtual Healthcare
VH Contact
Reimbursement
- Virtual visits via video technology
Telemedicine
The practice of medicine using technology to deliver care at a distance. A physician in one location uses a telecommunications infrastructure to deliver care to a patient at a distant site.
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
Telehealth
Refers broadly to electronic and telecommunications technologies and services used to provide care and services at a distance. For example, Zoom, telephone, and other remote technologies.
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
Remote Patient Monitoring
A method of healthcare delivery that uses the latest advances in information technology to gather patient data outside of traditional healthcare settings.
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
mHealth
Refers to the concept of mobile self-care — consumer technologies like smartphone and tablet apps that enable consumers to capture their own health data, without a clinician’s assistance or interpretation.
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following Virtual Healthcare-related services:
- General Support
- Primary Care
- None offered at this time
External Support
Support offered to other HCCNs for the following Virtual Healthcare-related services:
- General Support
- Primary Care
- None offered at this time
Practice Transformation and Quality Improvement Services
Contact
Moderate Experience
We have moderate experience in training, technical assistance, support and/or resources for these services:
None offered at this time
Advanced Experience
We have advanced experience in training, technical assistance, support and/or resources for these services:
-
Patient Engagement
-
Performance Analysis & Improvement
-
Business Intelligence
The HCCN Resource Guide is brought to you by the National Association of Community Health Centers (NACHC).
Click here for a comprehensive listing of HRSA-funded HCCNS.
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.