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Health Federation of Philadelphia

Description

HFP is one of the oldest HCCNs in the country (founded 1983) and has a broad portfolio of training and organizational capacity building that extends beyond the HCCN project. Within the funded HCCN, we comprise a network of 26 health centers throughout Pennsylvania. Our participating health centers use a range of EHRs (most used systems include eCW, Centricity, and NextGen). Most utilize i2i Tracks for population health management, which is a system we support intensively. The Network utilizes the i2i solution (Pop IQ) for our data warehouse as well and currently aggregates data from twenty health centers. Our team has expertise in a wide range of health information technology and population health areas including specific EHR systems, data management and analysis, clinical workflow and quality improvement, health information exchange, and value based care/payment.

Year Founded:

1983

# of Member Centers:

25

Stand-alone or PCA:

Stand-alone

PHC Locations:

PA

Primary Contact

Suzanne Cohen
Senior Director - Population Health
Send an email
Office: 215-246-5445
Cell: 215-620-3641

Secondary Contact

Holly Hainsworth
Senior Project Manager
Send an email
Office: 215-246-5429

Electronic Health Record Systems

EHR Contact

Debra McGrath
Send an email
Office: 215-977-8876
Cell: 206-940-7464

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • Custom Report Development
  • Data Integration
  • Data Interface Development
  • Data Interface Implementation
  • System Implementation
  • System Optimization
  • Template Implementation
  • Upgrade Technical Assistance
  • Vendor Contract Assistance
  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • None offered at this time

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • General Support
  • Data Integration
  • Data Interface Development
  • Data Interface Implementation
  • Helpdesk / Troubleshooting Support
  • System Implementation
  • System Optimization
  • Template Development
  • Template Implementation
  • Upgrade Technical Assistance
  • Vendor Contract Assistance
  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • General Support
  • None offered at this time

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • Data Integration
  • Data Interface Development
  • Data Interface Implementation
  • System Implementation
  • System Optimization
  • Template Development
  • Template Implementation
  • Upgrade Technical Assistance
  • Vendor Contract Assistance
  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • None offered at this time

Population Health Management Systems

PHM Contact

Jessica Chen
Send an email
Office: 215-246-5982

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following PHM-related services:

  • General Support
  • Analytics and Dashboarding
  • Custom Report Development
  • Custom Report Implementation
  • Data Mapping Technical Assistance
  • End User Training
  • Onboarding Training
  • Super User Training
  • System Optimization
  • None offered at this time
External Support

Support offered to other HCCNs for the following PHM-related services:

  • General Support
  • Analytics and Dashboarding
  • Custom Report Development
  • Custom Report Implementation
  • Data Mapping Technical Assistance
  • Super User Training
  • System Optimization
  • None offered at this time

Electronic Dental Record Systems

EDR Contact

None listed.

Dentrix Enterprise

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EDR-related services:

  • None offered at this time
External Support

Support offered to other HCCNs for the following EDR-related services:

  • None offered at this time

Other - Vizdental

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EDR-related services:

  • None offered at this time
External Support

Support offered to other HCCNs for the following EDR-related services:

  • None offered at this time

Electronic Behavioral Health Record Systems

EBHR Contact

None listed.

None offered at this time

IT Services

IT Contact

None listed

To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).

PHC Support

Support offered to member clinics for IT-related services

  • Centralized Data Aggregation Analytics
External Support

Support offered to other HCCNs for IT-related services

None offered at this time

Other Support Services

None listed

To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).

PHC Support

Support offered to member clinics for the following services:

  • HIE Assistance
External Support

Support offered to other HCCNs for the following services:

None offered at this time

Virtual Healthcare

VH Contact

None listed

Reimbursement

The majority of our health centers are currently reimbursed for:
  • Virtual visits via video technology
  • Virtual visits via phone
  • Remote patient monitoring
  • None offered at this time

Telehealth

Refers broadly to electronic and telecommunications technologies and services used to provide care and services at a distance. For example, Zoom, telephone, and other remote technologies.

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • Behavioral Health
  • Chronic Care
  • Pediatric Primary Care
  • Primary Care
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • None offered at this time

Remote Patient Monitoring

A method of healthcare delivery that uses the latest advances in information technology to gather patient data outside of traditional healthcare settings.

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • General Support
  • Behavioral Health
  • Chronic Care
  • Pediatric Primary Care
  • Primary Care
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time

mHealth

Refers to the concept of mobile self-care — consumer technologies like smartphone and tablet apps that enable consumers to capture their own health data, without a clinician’s assistance or interpretation.

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • General Support
  • Behavioral Health
  • Chronic Care
  • Pediatric Primary Care
  • Primary Care
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time

Practice Transformation and Quality Improvement Services

Contact

None listed
Moderate Experience

We have moderate experience in training, technical assistance, support and/or resources for these services:

  • Patient Engagement
Advanced Experience

We have advanced experience in training, technical assistance, support and/or resources for these services:

  • Performance Analysis & Improvement

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.