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Delaware Health Net, Inc.

Description

Delaware Health Net is a membership organization that specializes in the optimization of the Allscripts Professional EMR platform. Delaware Health Network participants are health centers who collaborate as ‚”safety net providers‚” to improve access to care, enhance quality of care, and achieve cost efficiencies through the redesign of practices to integrate services, optimize patient outcomes and enable its members to focus on what they do best: provide direct clinical health services to the most underserved communities and populations.

Year Founded:

2004

# of Member Centers:

17

Stand-alone or PCA:

Stand-alone

PHC Locations:

CA, DE, MN, NC, OH, SC, WA

Primary Contact

Gabby Country Schultz
CEO
Send an email
Office: 610-755-5650

Secondary Contact


None listed.

Electronic Health Record Systems

EHR Contact

Janet Coles
Send an email

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • General Support
  • Custom Report Development
  • Data Integration
  • Data Interface Development
  • Data Interface Implementation
  • End User Training
  • Helpdesk / Troubleshooting Support
  • Hosting Services
  • Onboarding Training
  • Super User Training
  • System Implementation
  • System Optimization
  • Template Development
  • Template Implementation
  • Upgrade Technical Assistance
  • Vendor Contract Assistance
  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • General Support
  • Custom Report Development
  • End User Training
  • Super User Training
  • System Optimization
  • Template Development
  • Template Implementation
  • None offered at this time

Population Health Management Systems

PHM Contact

Cara Toomey
Send an email

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following PHM-related services:

  • General Support
  • Analytics and Dashboarding
  • Custom Report Development
  • Custom Report Implementation
  • Data Mapping Technical Assistance
  • End User Training
  • Onboarding Training
  • Super User Training
  • System Optimization
  • None offered at this time
External Support

Support offered to other HCCNs for the following PHM-related services:

  • General Support
  • Analytics and Dashboarding
  • Custom Report Development
  • Custom Report Implementation
  • Data Mapping Technical Assistance
  • Super User Training
  • System Optimization
  • None offered at this time

Electronic Dental Record Systems

EDR Contact

None listed.

Dentrix Enterprise

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following EDR-related services:

  • General Support
  • None offered at this time
External Support

Support offered to other HCCNs for the following EDR-related services:

  • General Support
  • None offered at this time

Electronic Behavioral Health Record Systems

EBHR Contact

Janet Coles
Send an email

Allscripts Professional EHR

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following EBHR-related services:

  • General Support
  • None offered at this time
External Support

Support offered to other HCCNs for the following EBHR-related services:

  • General Support
  • None offered at this time

IT Services

IT Contact

Cara Toomey
Send an email

To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).

PHC Support

Support offered to member clinics for IT-related services

  • Centralized Data Aggregation Analytics
  • Central Application Hosting
  • Other Central IT Support
External Support

Support offered to other HCCNs for IT-related services

  • Centralized Data Aggregation Analytics

Other Support Services

None listed

To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).

PHC Support

Support offered to member clinics for the following services:

  • HIE Assistance
  • Consulting on Billing
External Support

Support offered to other HCCNs for the following services:

None offered at this time

Virtual Healthcare

VH Contact

Cara Toomey
Send an email

Reimbursement

The majority of our health centers are currently reimbursed for:
  • Virtual visits via video technology
  • Virtual visits via phone

Telemedicine

The practice of medicine using technology to deliver care at a distance. A physician in one location uses a telecommunications infrastructure to deliver care to a patient at a distant site.

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time

Telehealth

Refers broadly to electronic and telecommunications technologies and services used to provide care and services at a distance. For example, Zoom, telephone, and other remote technologies.

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • General Support
  • Behavioral Health
  • Chronic Care
  • Pediatric Primary Care
  • Primary Care
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • General Support
  • Behavioral Health
  • Chronic Care
  • Pediatric Primary Care
  • Primary Care
  • None offered at this time

Remote Patient Monitoring

A method of healthcare delivery that uses the latest advances in information technology to gather patient data outside of traditional healthcare settings.

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • General Support
  • Chronic Care
  • Primary Care
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time

mHealth

Refers to the concept of mobile self-care — consumer technologies like smartphone and tablet apps that enable consumers to capture their own health data, without a clinician’s assistance or interpretation.

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time

Practice Transformation and Quality Improvement Services

Contact

Gabby Country-Schultz
Send an email
Moderate Experience

We have moderate experience in training, technical assistance, support and/or resources for these services:

  • Patient Engagement
Advanced Experience

We have advanced experience in training, technical assistance, support and/or resources for these services:

  • Performance Analysis & Improvement
  • Business Intelligence

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.