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Community Health Access Network (CHAN)

Description

CHAN is the only HCCN in New Hampshire, with members in Texas and Vermont, as well. The mission of CHAN is to enable our member agencies to develop the programs and resources necessary to assure access to efficient, effective health care for all clients in our communities, particularly the uninsured, Medicaid, and medically underserved populations and other vulnerable populations. We provide Health Information Technology for our FQHC members including the hosting and application support for an EMR, patient portal, patient engagement tools, interfaces and revenue cycle management. The CHAN Data Warehouse provides reporting and data visualization, registries and dashboards that support clinical quality measurement, population health reporting and analysis, operational and financial reporting. We also provide quality improvement training and technical assistance.

 

 

Year Founded:

1995

# of Member Centers:

12

Stand-alone or PCA:

Stand-alone

PHC Locations:

NH, TX, VT

Primary Contact

Joan Tulk
Executive Director
Send an email
Cell: 603-785-8900

Secondary Contact


None listed.

Electronic Health Record Systems

EHR Contact

Rebecca Roosevelt
Send an email
Office: 603-292-7284

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • General Support
  • Custom Report Development
  • Data Integration
  • Data Interface Development
  • Data Interface Implementation
  • End User Training
  • Helpdesk / Troubleshooting Support
  • Hosting Services
  • Onboarding Training
  • Super User Training
  • System Implementation
  • System Optimization
  • Template Development
  • Template Implementation
  • Upgrade Technical Assistance
  • Vendor Contract Assistance
  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • General Support
  • Custom Report Development
  • Data Integration
  • Data Interface Development
  • Data Interface Implementation
  • End User Training
  • Helpdesk / Troubleshooting Support
  • Hosting Services
  • Onboarding Training
  • Super User Training
  • System Implementation
  • System Optimization
  • Template Development
  • Template Implementation
  • Upgrade Technical Assistance
  • Vendor Contract Assistance
  • None offered at this time

Population Health Management Systems

PHM Contact

None Listed.

None offered at this time

Electronic Dental Record Systems

EDR Contact

None listed.

None offered at this time

Electronic Behavioral Health Record Systems

EBHR Contact

None listed.

athenaPractice

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following EBHR-related services:

  • General Support
  • None offered at this time
External Support

Support offered to other HCCNs for the following EBHR-related services:

  • General Support
  • None offered at this time

IT Services

IT Contact

None listed

To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).

PHC Support

Support offered to member clinics for IT-related services

  • Centralized Data Aggregation Analytics
  • Central Application Hosting
  • Backup Disaster Recovery
  • Privacy/Security Software
  • Other Central IT Support
External Support

Support offered to other HCCNs for IT-related services

  • Centralized Data Aggregation Analytics
  • Central Application Hosting
  • Backup Disaster Recovery
  • Privacy/Security Software
  • Other Central IT Support

Other Support Services

None listed

To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).

PHC Support

Support offered to member clinics for the following services:

  • HIE Assistance
  • Consulting on Billing
External Support

Support offered to other HCCNs for the following services:

  • HIE Assistance

  • Consulting on Billing

Virtual Healthcare

VH Contact

None listed

Reimbursement

The majority of our health centers are currently reimbursed for:
  • Virtual visits via video technology
  • Virtual visits via phone
  • None offered at this time

Telemedicine

The practice of medicine using technology to deliver care at a distance. A physician in one location uses a telecommunications infrastructure to deliver care to a patient at a distant site.

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time

Telehealth

Refers broadly to electronic and telecommunications technologies and services used to provide care and services at a distance. For example, Zoom, telephone, and other remote technologies.

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time

Remote Patient Monitoring

A method of healthcare delivery that uses the latest advances in information technology to gather patient data outside of traditional healthcare settings.

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • None offered at this time

mHealth

Refers to the concept of mobile self-care — consumer technologies like smartphone and tablet apps that enable consumers to capture their own health data, without a clinician’s assistance or interpretation.

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time

Practice Transformation and Quality Improvement Services

Contact

None listed
Moderate Experience

We have moderate experience in training, technical assistance, support and/or resources for these services:

None offered at this time

Advanced Experience

We have advanced experience in training, technical assistance, support and/or resources for these services:

None offered at this time

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.