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Tennessee Primary Care Association

Tennessee Primary Care Association

Description

The Center for Quality in Community Health is a network of FQHCs that seeks to improve patient care and advance health center clinical, operational, and financial quality by leveraging data and technology-based interventions in the delivery of health care services to vulnerable populations across the state of Tennessee.

Year Founded:

2012

# of Member Centers:

26

Stand-alone or PCA:

Program of PCA

PHC Locations:

TN

Visit Website

Primary Contact

Becky Grando
Senior Director, Center for Quality in Community Health
Send an email
Office: 615-425-5846
Cell: 615-415-2177

Secondary Contact

Markita Madden
Program Coordinator, Center for Quality in Community Health
Send an email
Office: 615-425-5855

Electronic Health Record Systems

EHR Contact

Add New EHR

Raul Marrero
Send an email
Office: 615-425-5864

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • None offered at this time

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • None offered at this time

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • General Support
  • Data Integration
  • Data Interface Development
  • Data Interface Implementation
  • End User Training
  • Helpdesk / Troubleshooting Support
  • Super User Training
  • System Optimization
  • Template Implementation
  • Upgrade Technical Assistance
  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • General Support
  • None offered at this time

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • None offered at this time

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • None offered at this time

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • None offered at this time

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • General Support
  • Data Integration
  • Data Interface Development
  • Data Interface Implementation
  • End User Training
  • Helpdesk / Troubleshooting Support
  • Super User Training
  • System Optimization
  • Upgrade Technical Assistance
  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • General Support
  • None offered at this time

Moderate
(Used by less than half of the member centers)

PHC Support

Support offered to member clinics for the following EHR-related services:

  • General Support
  • System Implementation
  • Vendor Contract Assistance
  • None offered at this time
External Support

Support offered to other HCCNs for the following EHR-related services:

  • General Support
  • None offered at this time

Population Health Management Systems

PHM Contact

Add New PHM

Becky Grando
Send an email
Office: 615-425-5846
Cell: 615-415-2177

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following PHM-related services:

  • General Support
  • Analytics and Dashboarding
  • Custom Report Development
  • Custom Report Implementation
  • Data Mapping Technical Assistance
  • End User Training
  • Onboarding Training
  • Super User Training
  • System Optimization
  • Upgrade Technical Assistance
  • None offered at this time
External Support

Support offered to other HCCNs for the following PHM-related services:

  • General Support
  • None offered at this time

Electronic Dental Record Systems

EDR Contact

Add New EDR

None listed.

None offered at this time

Electronic Behavioral Health Record Systems

EBHR Contact

Add New EBHR

None listed.

None offered at this time

IT Services

IT Contact

Add New IT Service

Raul Marrero
Send an email
Office: 615-425-5864

To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).

PHC Support

Support offered to member clinics for IT-related services

  • Centralized Data Aggregation Analytics
  • Backup Disaster Recovery
  • Privacy/Security Software
  • Cyber Security Risk Management Services
External Support

Support offered to other HCCNs for IT-related services

None offered at this time

Other Support Services

Contact

Add Other Support Services

Becky Grando
Send an email
Office: 615-425-5846
Cell: 615-415-2177

To change support (to remove or add from PHC or External Support), DELETE the service and re-add it with the correct support option(s).

PHC Support

Support offered to member clinics for the following services:

  • HIE Assistance
  • ACO Contracting or Contracting Assistance
  • Any Research Capacity
External Support

Support offered to other HCCNs for the following services:

None offered at this time

Virtual Healthcare

VH Contact

Add New VH

Raul Marrero
Send an email
Office: 615-425-5864

Reimbursement

The majority of our health centers are currently reimbursed for:
  • Virtual visits via video technology
  • Virtual visits via phone

Telehealth

Refers broadly to electronic and telecommunications technologies and services used to provide care and services at a distance. For example, Zoom, telephone, and other remote technologies.

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time

Telemedicine

The practice of medicine using technology to deliver care at a distance. A physician in one location uses a telecommunications infrastructure to deliver care to a patient at a distant site.

Widespread
(Used by more than half of the member centers)

PHC Support

Support offered to member clinics for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time
External Support

Support offered to other HCCNs for the following Virtual Healthcare-related services:

  • General Support
  • None offered at this time

Practice Transformation and Quality Improvement Services

Contact

Add PTQI

Dana Henderson
Send an email
Office: 615-425-5861
Moderate Experience

We have moderate experience in training, technical assistance, support and/or resources for these services:

None offered at this time

Advanced Experience

We have advanced experience in training, technical assistance, support and/or resources for these services:

  • Patient Engagement

The HCCN Resource Guide is brought to you by the National Association of Community Health Centers (NACHC).

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7501 Wisconsin Ave, Suite 1100W
Bethesda, MD 20814
Phone: 301-347-0400
nachc.org

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.